October 2009

OBCAI Announces Ten New Webinars

$75 for members
$149 for nonmembers
First-time non-member Webinar participant will receive $50 off 2010 membership

OBCAI has announced and scheduled 10 brand new webinars. “This promises to be a very active 2010 educational Webinar series,” said Martin Senn, OBCAI’s Education Committee, Virtual College, Chair [Davinci Virtual Office Solutions].

Topics include the latest in Marketing, Operations, Sales Generation, and real, practical proven OBC technology that is driving profits already in several visionary OBCs.

Webinar Schedule


January 27, 2010 3:00 pm, EST
Generating Leads Now

Nail down the basics first from media selection, messaging, offers and call to action. Own the hearts and minds of “people who are looking for space now”. Ensure you are top of mind for brokers and third party referrals. And get the most from a “member get member” program. This process is continuously changing. We’ll share the latest on what we know to help you optimize your efforts.
Speaker: Andrea Pirrotti, Pirrotti Marketing Group


February 3, 2010 3:00 pm, EST
Social Media Toolbox

We’re going to dispel the myths and break through the noise to provide you with an efficient and practical toolbox to harness the power of this new media. During the session we’ll detail how you can use select Social Media channels to generate leads and sales now and build brand awareness and equity to fuel your future.
Speaker: Sue Ennis, Business Center Marketing


February 17, 2010 3:00 pm, EST
Virtual Revenues, Real Dollars

Virtual revenues and meeting space revenues should account for a large percentage of your revenue dollars. Discover how to grab more than your fair share of this ‘ready to be taken’ revenue stream.
Speaker: Martin Senn, Davinci Virtual Office Solutions


February 24th, 2010 3:00 pm, EST
Video Conferencing: Cut Costs while Driving Revenue: The New Business Travel
Learn how video conferencing is implemented and i’s uses in training and development as well as functioning as a new way to “travel” for business. How are technologically advanced companies cutting thousands of dollars of corporate expense in half, while still enhancing revenue? Video conferencing will transcend your traditional way of business and offer more frequent and more potent informational exchange to anyone in the world. Discover the new way of digital decision making.
Speakers: Matt Haan, Patrick Bowe & Diana Tarchala, CDW


March 3, 2010 3:00 pm, EST
Optimizing Conversion

You have the leads, now you need to convert. Tips for increasing the opportunity for conversion at every touch point (website, call, visit, proposal, sale and beyond!) From the first impression to the tour and beyond, this webinar will show you what MUST be done at every touch point.
Speaker: Andrea Pirrotti, Pirrotti Marketing Group

March 24, 2010 3:00 pm, EST
Build Your Own Virtual Office Club and Price Bandwidth Usage

Learn how to build your own online virtual office “club” for your company – one that monitors and measures virtual office time use by clients. Build your own club and open up a whole new market for virtual office clients. This session will also explain how several leading-edge centers analyze and monitor bandwidth usage (volume and performance as measured by downloads, and other applications) – allowing them to determine who the big Internet users are and price accordingly.
Speakers: Tony Freeth and Dale Hersowitz, Medusa by ETS


April 7, 2010 3:00 pm, EST
Keep What You Have – Maximizing Client Retention
Client churn is expensive and inefficient – the most cost-effective revenues come from current clients. The fact that we “live” with our clients gives us a unique perspective into how best to serve them. We’ll reveal NEW methods to stay connected to your clients and share easy tips and tools to build collaboration and win loyalty.
Speaker: Wendy Spreenberg, SITE Resolutions


April 21, 2010 3:00 pm, EST
Building Brand

Discover how you can cost-effectively build brand so that you move from SELLING to your prospects to them BUYING from you. Your Brand: Discover it. Build it. Promote it.
Speaker: Andrea Pirrotti, Pirrotti Marketing Group


May 12, 2010 3:00 pm, EST
Single Site Call Answering System and Voice Over IP: Your Clients Are Now Ready For It!

This session will show you first, how to drive costs down by centralizing your call answering system for ALL of your centers – not just at each center. Second, we’ll demonstrate how your clients are now ready to buy the ‘latest and greatest’ tools – complete Unified Communications. This is the newest service revenue source for OBCs – clients can manage their phone from their PC’s, check voice mails in Outlook and more. The technology is now better, easier and more affordable for you – but most importantly, your clients are now ready for it.
Speakers: Craig Tetschlag, PacketFusion and Michael Sadler, ShoreTel



May 26, 2010 3:00 pm, EST
Reinvention & Renewal in Challenging Times

This session will assess your existing business model and allow you to selectively eliminate unnecessary processes and create efficiencies. Learn the 5 ways to hit the ground running and stay moving forward. This session will provide an active Q & A allowing participants to work through real-world scenarios.
Speaker: Wendy Spreenberg, SITE REsolutions